In an article published on Jan. 22, 2024, by Fierce Telecom, partner John Heitmann shared his knowledge on how internet service providers are reacting to the Federal Communications Commission’s plan to freeze new enrollments into the program Affordable Connectivity Program (ACP), a benefit program that helps eligible low-income households afford broadband.

Internet service providers are now considering what they can do with their outreach teams and partnerships should the ACP enrollment freeze last for a couple of months or longer.

“A significant percentage of that work is done by providers assembling distribution partnerships with say, a food pantry or a veterans group or simply setting up outside a busy bus station, or knocking door to door in rural areas,” Heitmann told Fierce. “That distribution infrastructure, if you will, has been built and is unprecedented. So we’re trying to figure out what we can do to preserve it as much as possible.”

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