In a practice note for Practical Guidance® that was published in July, Nelson Mullins attorneys John F. Kuppens and Kelly M. Reid shared their insights on the Consumer Product Safety Commission (CPSC), social media, and how those two things are connected when it comes to the dissemination of public information and how recall notices are communicated via social media. The first of the two articles is titled CPSC Product Recalls and Effect of Social Media. 

"Social media has revolutionized the way companies interact with their customers. However, navigating social media interactions—particularly those related to potential consumer product safety concerns—can present unique challenges," Kuppens and Reid wrote.

Read the full article here.